The key to creating an effective email marketing funnel is to remember it’s not an instant method of generating sales. Some people will need to interact with your company several times before they’re ready to filter down to the business end of the funnel.
The most successful brands will update and evolve their email funnels after analysing the data. Perhaps you need an extra nurturing email during the awareness and consideration stages? Or you may want to leave a few breadcrumbs signposting your services in the initial emails to see if prospects are interested in moving quickly.
Again, email marketing funnels are like dating. Some people like to move quickly, and some prefer to move at a snail’s pace. It’s all trial and error. You need to understand your audience.
If you include a value-led blog or e-guide during the consideration stage, ask yourself:
- Are they clicking/downloading?
- If so, how long are they spending on the page?
- Are they closing the browser or going to other pages on your website?
- Are they even opening the emails in the first place?
Drop-off rates, click-through rates and bounce rates are all essential metrics, so use them. And if you want to make sure you’re tracking them correctly, read our handy Google Analytics 4 guide.
It’s also useful to automate wherever possible. Once a prospect provides their contact details, ensure a response is instantly triggered, depending on their action.
For instance, if a user downloads an e-guide, send them a free copy via email and follow it up a few days later with another value-led piece.
Once you develop this initial journey, you may want to develop a funnel for different user journeys. For example, if someone abandons their shopping basket, you can send a series of trigger emails (with discounts) to prompt the sale. And if they don’t take the bait, filter them into a nurturing funnel. They may have had second thoughts and require more wooing before they become loyal customers.
To get the ball rolling, here’s a winning email marketing funnel template based on the five stages previously discussed: